Request Service

Custom Fireplace has the largest in house service technician team in the area. We employ only the most experienced, knowledgeable and trustworthy technicians. It is because of this that we can truly offer a service experience like no other. Please fill out and submit the form below and one of our staff members will get back to you soon.

Service charge is $215. This charge covers the initial service trip, any subsequent trips, a full cleaning of the unit and all labor. *Parts are extra and not included in $215 charge.

**If you smell natural gas, or suspect another emergency situation, leave the area immediately and call 9-1-1. Then, call PG&E at 1-800-743-5000.

Service Request Form

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